Privacy Policy

Introduction

CigarVerify ("we," "us," or "our"), operated by Scalater LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at cigarverify.com (the "Site") or use our services.

By accessing or using the Site, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Site.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Fill out our contact or early access request form (name, email address, company/brand name)
• Select your biggest challenge and approximate annual production volume
• Send us a message via the contact form or WhatsApp
• Subscribe to our communications

Information Collected Automatically

When you visit our Site, we automatically collect certain information, including:

• Device Information — browser type, operating system, device type, screen resolution
• Usage Data — pages visited, time spent on pages, click patterns, referring URL
• Network Information — IP address (approximate geographic location), internet service provider
• Referrer Data — the website or source that directed you to our Site

UTM Parameters and Campaign Tracking

We collect UTM (Urchin Tracking Module) parameters from URLs to understand how visitors find our Site. These parameters may include:

• utm_source — the platform or site that referred you (e.g., Google, LinkedIn)
• utm_medium — the marketing medium (e.g., email, social, paid)
• utm_campaign — the specific campaign name
• utm_content — the specific content or ad variant
• utm_term — search keywords associated with paid campaigns

UTM data is stored in your browser's session storage and submitted with contact form submissions to help us understand which marketing channels are most effective. This data does not personally identify you unless combined with information you voluntarily provide.

Cookies and Tracking Technologies

What Are Cookies

Cookies are small text files stored on your device when you visit a website. We use cookies and similar technologies to improve your experience and understand how our Site is used.

Types of Cookies We Use

• Essential Cookies — required for the Site to function properly, including security verification (Cloudflare Turnstile anti-spam protection)
• Analytics Cookies — help us understand how visitors interact with our Site (when Google Analytics is enabled)
• Session Storage — we use browser session storage (not persistent cookies) to retain UTM campaign parameters during your visit

Third-Party Services

• Cloudflare Turnstile — anti-bot verification on our contact form. Cloudflare may set cookies for security purposes. See Cloudflare's Privacy Policy.
• Google Fonts — fonts are loaded from Google's servers. See Google's Privacy Policy.
• Vercel — our hosting provider. See Vercel's Privacy Policy.

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or alert you when a cookie is being set. Please note that disabling cookies may affect the functionality of some parts of the Site.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and contact form submissions
• Evaluate your interest in our early access program
• Send you relevant information about CigarVerify (only if you've contacted us)
• Improve our Site, content, and marketing efforts
• Analyze traffic patterns and marketing channel effectiveness
• Prevent spam, fraud, and abuse
• Comply with legal obligations

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information with:

• Service Providers — third parties that perform services on our behalf (email delivery via SendGrid, hosting via Vercel, anti-spam via Cloudflare)
• Legal Requirements — when required by law, subpoena, or legal process
• Business Transfers — in connection with a merger, acquisition, or sale of assets

Data Retention

We retain contact form submissions for as long as necessary to respond to your inquiry and evaluate business interest. UTM and analytics data is retained in aggregate form. You may request deletion of your personal data at any time by contacting us.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

International Users

Our Site is operated from the United States. If you access the Site from outside the US, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:

• Company: Scalater LLC (operating as CigarVerify)
• WhatsApp: +1 (737) 354-0688
• Website: cigarverify.com